Volvo Sued Over Infotainment System Defects Across 11 Models

Volvo is being sued over an infotainment system defect that allegedly disables backup cameras, freezes touchscreens, and knocks out key safety features across 11 different models.

The class action lawsuit was filed in the U.S. District Court for the District of New Jersey by Pennsylvania plaintiff Lydia Leonberg. She purchased a new 2023 Volvo XC60 for $54,715 and says the infotainment system started failing within the first month — before the car even hit 1,000 miles.

According to the lawsuit, the problems go way beyond a glitchy screen. Leonberg alleges the infotainment defect caused her backup camera to stop working, her turn signals to malfunction, her headlights to flash on and off, her side mirrors to fold inward while driving, and her climate controls — including the defrost function — to become completely unresponsive. She also lost the ability to make phone calls, use navigation, or hear audio alerts.

The issues are tied to Volvo's Android Automotive Operating System (AAOS), which controls most of the vehicle's core functions through the central touchscreen. The lawsuit alleges the problems stem from software bugs and failures in how Volvo designed, developed, and tested the system.

Multiple dealership visits didn't fix it. Volvo issued a recall in June 2025 for the rearview camera defect, and Leonberg downloaded the over-the-air software update. According to the lawsuit, the infotainment system continued to malfunction after the update — the backup camera still didn't work consistently, audible alerts cut in and out, and the key fob sometimes wouldn't even unlock the car.

The lawsuit alleges Volvo knew about the defect before selling the affected vehicles and chose not to disclose it to buyers.

The following models are included in the lawsuit:

2021–2025 Volvo XC40, 2022–2025 Volvo C40, 2022–2025 Volvo XC60, 2022–2025 Volvo XC90, 2022–2025 Volvo S60, 2022–2025 Volvo S90, 2022–2025 Volvo V60, 2022–2025 Volvo V90, 2025 Volvo EX30, 2025 Volvo EX40, and 2025 Volvo EX90.

Right now, the class covers anyone in Pennsylvania who purchased or leased one of these vehicles. There is no settlement yet.

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