New York Times Subscription Settlement: How to File Your Claim Before the March 3 Deadline

If you ever had a New York Times subscription and cancelled it, you may be owed $14.

The New York Attorney General investigated how the Times handled subscription cancellations for New York customers. The investigation found that the company allegedly made it difficult for subscribers to cancel — requiring them to call in, navigate confusing processes, or in some cases continuing to charge them after they tried to leave.

The Times did not admit to any wrongdoing but agreed to pay eligible subscribers $14 each as part of a settlement with the Attorney General's office.

Who qualifies

You may be eligible if you meet all three of these criteria: you had a New York billing address, you were directly billed by the New York Times (not through a third party), and you cancelled your subscription during the eligible time periods.

For digital subscriptions, the cancellation must have happened between January 19, 2018 and June 30, 2022. For home delivery subscriptions, the cancellation must have happened between January 19, 2018 and August 9, 2023.

How much you'll get

Each eligible subscriber receives a one-time payment of $14. You can choose to receive your payment via PayPal, Venmo, ACH, virtual Mastercard, or check.

How to file

You'll need the Claim Number and PIN from the settlement notice you received by email or mail. If you didn't receive one or can't find it, you can contact the Settlement Administrator to request your information.

You have until March 3, 2026 to file your claim. No proof of cancellation is required.

Download ClassyAction to file your claim in minutes and get a reminder before the March 3 deadline.